Plan Your Visit – Wilmington

Plan Your Visit ~ Wilmington

World Cafe Live at The Queen is an independent music venue in downtown Wilmington, DE. Located in a newly restored theatrical landmark built on the Market Street corridor in 1917, WCL Wilmington has been offering a talented mix of emerging and established artists on two stages since 2011. World Cafe Live at The Queen hosts over 100,000 people annually for intimate shows, great meals, and some of the best parties in Delaware. Below you can find details on where to park, what hotels are in the area, information on ticket purchasing and much more. If you cannot find what you are looking for, please contact us directly here.

We look forward to you being our guest!

FAQ

  • Where are you located?

    500 N. Market St
    Wilmington, DE 19801

  • Where can I park?

    Take public transportation! We are conveniently located just six blocks from the Wilmington Train Station where both the Wilmington/Newark Regional Rail Line and Amtrak trains can be found.

    Driving is easy and there is plenty of metered parking available on Market Street and the surrounding streets. Meters are enforced until 6pm Monday through Friday and are free on Saturday and Sunday.

    RENAISSANCE CENTER GARAGE {401 King St, enter on 5th St}
    $3/hour || $13/ day
    Sun-Thu open until 12:00AM
    Fri-Sat open until 1:00AM

    If you’re staying overnight, check out The Sheraton Suites, DoubleTree Wilmington, and Hotel du Pont. They’re all close to the venue.

    Of course, there’s always Airbnb.

  • What are your hours?

    Box Office
    Monday – Friday: 11AM-5PM (open until 10PM if a show is scheduled)
    Saturday: 5PM-10pm (unless an earlier event is scheduled)
    Sunday: Closed (unless an event is scheduled)

    Upstairs Live Restaurant
    Wednesday – Saturday: Open at 4:30PM
    Sunday – Tuesday: Closed (unless a show is scheduled)

  • Can I rent your venue for a private event?

    We would be honored. Take a look at our extensive Private Events page here or call 302-504-9550.

  • Is the building ADA accessible?

    Yes. All levels of the venue are accessible by our central elevator. Please inform us about wheel chair requirements ahead of time so that we can best accommodate your needs. Call 302-994-1400 or email TicketingStaff@worldcafelive.com.

    For any guest with a disability who purchases a ticket and will attend with a hired personal care attendant (PCA), the PCA will receive a complimentary ticket. All requests for a PCA ticket must be made at the time of purchase of the guest’s ticket and should be made through the box office at 302-994-1400 or email TicketingStaff@worldcafelive.com.

  • How can I get tickets to one of your shows?

    There are three ways to purchase advanced tickets.
    Online here
    In Person: Our typical hours are below.

    Mon-Fri: 11AM-5PM (
    Sat: 5PM-10PM
    Sun: Closed (unless a show is scheduled)

    Over The Phone: 302-994-1400.
    To purchase tickets with NO FEES – come to our box office happy hour Wed-Fri from 4pm to 6pm. Cash only and excludes Balcony tickets.

    Most shows are all ages, but please see the website for age restrictions for a particular show. Call 302-994-1400 or email TicketingStaff@worldcafelive.com if you have further questions.

  • Where can I get more information about my ticket purchase?

    Choices for Ticket Delivery:
    You can choose Will Call tickets and they’ll be waiting for you at our box office the night of the show. Be sure you bring your photo ID and the credit card you used to purchase the tickets.

    Or you can choose Print at Home tickets and they’ll be sent to your email address. First, you will receive a confirmation email. Follow the instructions in that email to print your tickets. If you have any issues with printing the tickets, can’t seem to find the email, or need to change your email address, give us a call at 302-994-1400 and we’ll help you out.

    If you purchase tickets at our Box Office, you can also request physical tickets to be printed.

    If you did not got a confirmation number:
    Not to worry! If you ordered on the web, you can log in to your account to view your order(s). If your order was placed over the phone or in person at the Box Office, just call 302-994-1400 or email us (TicketingStaff@worldcafelive.com), provide us with your last name, and we’ll look up your order.

    If you need to change the name on tickets being hold at will call:
    Just call the Box Office and request that the Will Call Authorization Form be sent to you. By filling this out and providing the required information, your tickets can be left for a friend.

    If an event is canceled or postponed:
    If a show is canceled, we will alert all ticket holders and if a show is rescheduled, ticket holders will be contacted with an option of keeping tickets for the rescheduled date, or receiving a refund. Refunds will not be authorized for issues regarding supporting acts as they are subject to change.

  • Can I order food during the performance?

    In most cases you can. We recommend you arrive early if you are planning on dining as often our kitchen gets busier closer to show time. World Cafe Live’s commitment to bringing you quality local and national artists goes hand in hand with our passion and dedication to a great food and beverage experience for every guest. Our eclectic and experienced team, led by Executive Chef Joe Deamer, creates seasonally inspired dishes highlighting our partnerships with local food artisans.

    We do not currently have a food and beverage minimum for shows, but in some cases where there is limited seating for shows we may make unreserved tables available for diners only so that they can have a comfortable meal. If you have tickets for an upstairs show, we highly recommend making a reservation.

    Be sure to let the staff know if you have any special dietary needs and we will do our very best to meet them. Our regular menu has many vegetarian, vegan and gluten-free options.

    Please call us at 302-994-1400 if you have questions about the menu that will be available during a particular show.

  • What’s the story of your venue?

    World Cafe Live has been built on a simple insight: that a place dedicated to showcasing live music should be a place that attracts and inspires live musicians. The result is a three-tiered music hall in which every detail has been designed to optimize the live performance experience, from sight lines, lighting and acoustics to green rooms, equipment access and concierge service.

    The story of World Cafe Live starts with a coincidence.

    As a dedicated concert-goer, Hal Real had become increasingly disenchanted over the years with the smoky rooms, lousy sight lines, tinny acoustics and inadequate seating that have become the standard live music experience.

    And then he heard a voice. Specifically, the voice of David Dye, host of a contemporary music program on public radio called World Café. On the Cafe Hal heard everything he’d been missing in the clubs: talented artists in a nurturing environment, free from distractions, taking risks and playing their guts out for an appreciative audience.

    At the same time, WXPN, where World Cafe is produced, had outgrown its studios and was seeking a new home. And so the moment Hal called the station to propose joining forces was the moment of conception for World Cafe Live.

    Hal’s company, Real Entertainment Group, and WXPN, which is owned and operated by the University of Pennsylvania, have entered into a unique partnership between a for-profit and a non-profit organization. Sharing work space and a common philosophy, WXPN and World Cafe Live have forged what may become a prototype for future relationships between public broadcasters and private enterprise.

    Opened in 2004 at 3025 Walnut Street in Philadelphia, World Cafe Live was designed to change the landscape for artists and audiences of all ages. The result is a new model of what a modern music venue can and should be, providing pristine acoustics, clear sight lines, comfortable seating and fine food and drink. Add to that: an amazing staff, over 500 ticketed concerts each year, and shows that usually start by 7:30 and end by 10:30 so it’s possible to go out on a weeknight and still get to work the next day!

    Now in its second generation with the opening of World Cafe Live – Wilmington (DE) on April 1, 2011, the WCL model has been endorsed by artists, embraced by audiences and emulated by other new venues around the country. World Cafe Live is in the process of exploring expansion opportunities to bring Live Music for Grownups® to other cities.

  • What is the relationship between World Cafe Live and WXPN?

    Although we share a building and a passion for the nurture and preservation of great music, we are just friends. Sure, we enjoy each other’s company and partnering up on occasion, but that’s as far as we go. WXPN, the non-commercial radio station known for the nationally syndicated program World Cafe, licensed us the name World Cafe Live allowing us to create a clubhouse for the Philadelphia music community with a name that says it all.

  • Can I bring my camera to the show?

    Our camera policy varies depending on the artist. Unless you’ve received prior artist and venue approval, absolutely no professional cameras, detachable lenses or flash!

  • Are you a non-smoking venue?

    Yes, and this includes vaping. There are however safe, well-lit areas outside the building for smokers.

  • Do you have an ATM?

    Yes – but we also accept all major credit cards

  • Do you sell World Cafe Live gift cards and t-shirts?

    Yes! We have both! We have tons of merch items here as well as at the box office in Philadelphia and Wilmington

  • Did I read something about your venue in the press the other day?

    You just may have! We keep a collection of some of our favorite press clippings here.

  • Are you hiring?

    Head over to our Employment page to find out what current full-time, part-time and internship positions we have open.

  • How do I book my band to play your venue?

    To submit for a booking at WCL, please e-mail booking@worldcafelive.com. Please include the name of your band, projected draw, history in Philadelphia and a link to your music. Please do not include attachments – if you do, your email will be deleted immediately. Physical press kits are discouraged, and no phone calls will be accepted for new bookings. Please note that due to the high volume of submissions, not all emails will receive a response.

  • My artist already has a show confirmed - where can I get more information?

    Mike Abrams –
    Production Manager
 World Cafe Live –Philadelphia/ Wilmington
    mabrams@worldcafelive.com
    302-994-1400

    Upstairs Tech Specs HERE
    Downstairs Tech Specs HERE
    Downstairs Lighting Plot HERE